Services
IngreCore’s commitment to Service
IngreCore is an online sales and marketing company, focused on ingredients and chemicals for manufacturers of personal care and cleaning products.
In today’s B2C world people have become used to and expect readily available information, instant answers and 24/7 services. However, in B2B environments this is not so obvious. Many companies have downsized, outsourced, or automated their customer service and it’s not always easy to receive meaningful answers. Even simple things as finding a telephone number or having somebody who picks up the phone can be a challenge. At IngreCore we value our customers, and we value good service. It’s our strong belief that every customer, from very small to multi-national, everywhere in the world deserves quick and complete replies and that this service aspect is a foundation of IngreCore’s success. This is the reason that not only our business support people are involved in providing customer service, but also sales managers and IngreCore’s management.
Customer Service– includes all questions, issues and information related to products and orders
Logistics services- from customs clearance, different shipping terms to repacking services
Regulatory services– everything related to regulatory documents, procedures, and compliance
Formulation services– recipe and formula building, lab demonstrations and trials
Product Testing services– retests to extend shelf life or product matching service
Customer Service
Did you find the product you were looking for ?
Are you interested in a different size packaging or container ?
Do you need help navigating the site ?
Would you like to give feedback or have any other question ?
OUR TEAM IS 24/7 AVAILABLE TO ANSWER ALL YOUR QUESTIONSPLEASE CONTACT US THROUGH YOUR PREFERRED WAY OF COMMUNICATION
IngreCore BV
Science Park, Mendelweg 32
2333 CS Leiden, The Netherlands
VAT identification number: 861164362B01
Chamber of Commerce number: 77836391
Logistics Services
Our system automatically calculates air or parcel freight for small orders, and sea or road freight for larger orders.
Shipping prices quoted at check-out are normally on CFR or CPT basis (Incoterms 2020).
Not all available packaging options are shown on this platform.
If you need something that is not automated or standard, please call,
email or chat for order customization or click below contact form icon.
Your order is important to us!
Logistic Services provided on request by IngreCore
- Rush orders
- Different shipping terms
- Custom Clearance
- Freight Insurance
- Different packaging or protection of packaging
- Repacking services
- Blending or dilution services
Regulatory Services
Don’t find the document you need?
We have thousands of documents in our database.
Please click contact form icon to request specific documents.
Have a company questionnaire you need filled in?
E-mail us the form or questionnaire you need prepared
and we will handle it right away.
Need additional regulatory services for compliance at your company?
Let us know what you need.
Formulation Services
Team up with an experienced recipe builder or formulator!
We have a network of experienced formulators and technologists that can assist you formulating your special recipe.
With experts in the field of personal care, pharmaceuticals, cleaning products, and food technology, we can help.
We offer recipe and formula building, live video interaction, live lab demonstrations and trials
Tell us what you need.
Product Testing Services
Re-test to extend shelf life
Additional Test Request beyond Listed Specifications
Product Matching Service
Contact Us